With the latest updates the qnips feedback system was extended. You now have the possibility to collect specific feedback on the respective ordering process from your guests directly after they have placed an order.

To activate feedback for preorders, simply select "Activate order feedback" under "Preorder" in the management for the menu plan. After that, you can simply select "Manage additional questions for transactions" in the "Feedback" menu item.

Here, you now have the option to define up to 8 additional questions that you would like to ask your guests. You can choose from pre-phrased questions or simply create your own individual ones. The app users will then receive a push notification with the survey and the users who order via the catering portal will be asked for feedback directly there.

If you have questions or want more information, please contact your qnips contact person!